Refund Policy

Refunds will be honored if written notification is received at the Administrative Office up to 5 days prior to the date of the course. A processing fee of $25 will be deducted from the refund. If the total registration fee was less than $25, no refund will be granted. Transferring the registration to another individual is allowed up to 5 days prior to the program date. Transfers or cancellations within 5 days of the course will not be accepted. “No Shows” forfeit their fees. For more information regarding refund, cancellation and complaint policies, please contact the VASEA office at (804) 723-5888.

Cancellation

VASEA reserves the right to cancel any program or course for circumstances that are not under direct control of VASEA. If a course or program is cancelled, registrants will be notified via email at the address listed on their registration form.

Complaint Resolution Policy

For more information regarding refund, cancellation and complaint policies, please contact VASEA Administrator, Heather Greenwell, CAE at admin@vasea.org or call (804) 723-5888.

Questions

Contact Heather Greenwell, CAE, VASEA Administrator, at (804) 723-5888.